Get in Touch
Contact Us
Have questions, feedback, or need technical help? Send us a message and our support team will get back to you promptly.
Official Support Email
Direct
contact@ytmp3.co.uk
Response within 24 Hours
Multilingual Support
100% Confidential
Send Us a Message
Support Channels
Supporter Inquiries
Questions about billing, lifetime supporter perks, or Ko-fi activation keys.
Copyright & DMCA
Formal intellectual property infringement notifications and takedown inquiries.
Bug Reports & Feedback
Video conversion errors, browser compatibility feedback, or suggestions.
Frequently Asked Questions
What is the expected response time for email inquiries?
Our customer support team answers general inquiries within 24 business hours, with urgent infrastructure alerts monitored around the clock.
How do I report a video URL that fails to download or convert?
Select 'Technical Support / Error' in the form, paste the full URL, and specify your browser, operating system, and target audio/video format.
Where should formal DMCA takedown requests be addressed?
Please visit our dedicated DMCA Report page or email contact@ytmp3.co.uk with verifiable evidence of copyright ownership.